Susan E. Sheridan, MIM, MBA, DHL, is President and CEO of Patients for Patient Safety US (PFPS US). Prior to her role at PFPS US, Sheridan served as the Director of Patient Engagement for the Society to Improve Diagnosis in Medicine (SIDM), the Patient and Family Engagement Advisor at the Centers of Medicare and Medicaid Services (CMS), the Director of Patient Engagement for the Patient Centered Outcomes Research Institute (PCORI) and led the Patients for Patient Safety program at the World Health Organization (WHO).

She recently served on the Patient Safety Working Group of the President’s Council of Advisors on Science and Technology (PCAST) and is currently the co-chair of the National Academy of Medicine’s (NAM) Patient Safety in the Era of AI initiative. She is also a member of the Lucian Leape Institute, a member of the Board of Directors of the Leapfrog Group, and is a member of the Global Leadership Network of the Future of Health.

Sheridan had previously spent 10 years in patient advocacy, inspired by adverse family experiences in the healthcare system. In 2009, Sheridan was named to Modern Healthcare’s list of Top 25 Women in Healthcare as well as Modern Healthcare’s 100 Most Powerful People in Healthcare. In 2022, she was awarded the Mark Graber Award of Excellence by SIDM. Sheridan and her family have been featured in USA Today, Wall Street Journal, and New York Times, and in the international documentaries,  Chasing Zero: Winning the War on Healthcare Harm and To Err is Human.

Prior to her leadership in patient engagement, she worked as Vice President of International Trade Finance Banking. Sheridan received her BA from Albion College, her MIM and MBA from Thunderbird School of Global Management, and her Honorary Doctorate of Humane Letters from Adrian College. She and her late husband, Pat, served in Ecuador as Peace Corps volunteers.