Nicole Cable, MHS, CPXP, LBBP

Nicole Cable embarked on her professional journey across diverse industries, starting in retail and hospitality before finding her calling in healthcare. Motivated by a personal battle with a hospital-acquired infection, she transitioned to focus on enhancing the patient experience.

Having founded her own business, IGNITE HX, Nicole is a seasoned professional and a proud owner of a black woman-led business dedicated to elevating human experiences across healthcare and all industries. Her trailblazing work in creating Offices of Human Experience (OHX) has left an enduring impact. As a recognized business and CX leadership figure, she inspires positive change.

Nicole, named one of South Florida Business Journal’s Influential Business Women of 2023 and a top 20 CX Leader by the Global Power List in 2022, is actively involved in various leadership roles, demonstrating her commitment to shaping the future of patient experiences. Currently pursuing a Ph.D. in Public Policy: Social Policy, her academic endeavors complement her practical expertise, making IGNITE HX a valuable resource for companies seeking comprehensive improvements in human experiences.